THIS AGREEMENT sets forth the terms and conditions under which we, Hallmark Tours, 1225 Bardstown Trail, Ann Arbor, MI 48105, in return for payment of the amount indicated as the total, agree to provide you this trip.
RESERVATIONS AND PAYMENT: A deposit of $150 per passenger with a completed and signed registration form is required to secure this group reservation. This deposit, partial or full payment for a reservation on this tour shall constitute consent to all provisions of the contract and general information contained in the tour; and the passenger hereby certifies that he/she has no physical, mental or other condition of disability that would create a hazard for himself/herself or other passengers. Complete payment is due at least 65 days before departure. Payment in full must accompany any application received within 65 days before departure. If the trip is fully booked when your reservation is received, we will call you within 5 days to determine if you wish to be put on the waiting list, or have your deposit returned to you. Any gratuities not specifically mentioned as included in the total price will be at your discretion. Except for “major changes,” as described below, no refund will be made for any accommodations or services included in the price which you voluntarily do not use. The price of the tour was correct when the brochure was printed. This price, however, is subject to change should there be an increase in fuel charges and/or departure fees. Some hotels may require advanced final payment policies and cancellation penalties. We regret this inconvenience and will notify you of any payment change should that become necessary. You will be given notice as soon as possible if there are any supplementary charges.
CANCELLATION AND AMENDMENTS: The right to a refund is limited. Notice of cancellation must be in writing and received by Hallmark Tours during the period prior to departure in accordance with the following schedule: Cancellation Penalties: 60 or more days prior to departure - $150 per person, 59-36 days prior to departure $300 per person, 35-0days prior to departure 100% per person. Booking changes notices received 45 or more days prior to departure - $45 per person, 44-31 days prior to departure $75, 30-8 days prior to departure $250 per person, 7-0 days prior to departure $500 per person. All amendments and cancellations must be made through Hallmark Tours. If you provide a substitute participant on a vacation, cancellation charges will be waived, but booking change fees apply. PLEASE NOTE: Day of departure is not included in computing cancellation charges.
AIR CARRIERS: Hallmark Tours has made arrangements for international air transportation to your vacation destination via certified charter or scheduled air carriers duly filed under D.O.T. regulations.
BAGGAGE: Baggage allowance aboard all scheduled flights will be 1 checked bag weighing no more than 50 lbs per passenger and measuring no more than 62 linear inches. Additional bags will be accepted at a charge of $25 per bag. Bags over 50 lbs will also be accepted at a charge of $25 as long as they do not exceed 70 lbs. For INTERNATIONAL flights the air carrier's liability is limited to approximately $9.07 per pound for checked baggage. The maximum liability of the ground transportation company in resort for lost or damaged property is $400 and must be reported immediately. Hallmark Tours does not accept liability for client luggage or personal property. For DOMESTIC flights, the liability is limited to $2800 per passenger for both checked and unchecked baggage. All lost or damaged luggage must be reported to the air carrier before leaving the airport.
TRAVEL DOCUMENTS: All U.S. and Canadian citizens must carry proof of citizenship which must be presented at the departure airport. Each person must have with them a valid passport. Failure to provide the necessary documents will result in denial of boarding with no refund of tour monies.
INSURANCE: Trip cancellation, health, and accident insurance is available; We recommend it. This important, low-cost protection can save you money if you are forced to cancel or alter your trip under described plan benefits. Application will be sent to you with your trip confirmation.
SECURITY: Passenger payments are held in special escrow by Hallmark Tours at Chase Bank. Hallmark Tours payments by check for air packages are payable to Susquehanna Patriot Bank/Apple Vacations escrow where Apple Vacations has security trust agreements with that bank. Under these agreements, unless you file a claim with Apple Vacations (or with the bank) within 60 days after termination of your vacation, both parties shall be deemed released from all liability to you.
RESPONSIBILITY: We, as the principal, are responsible to you for arranging and providing all of the services and accommodations offered in connection with this flight. We arrange with airlines, and other independent firms to provide us with these travel services. Although we are the principal and take great care in choosing our supplier, we do not control them and therefore cannot be responsible for their acts or omissions. Unless we are negligent, we cannot assume responsibility for any claims, losses, damage, loss or delay of baggage or other property or delay, inconvenience, loss of enjoyment, upset, disappointment, distress or frustration resulting from: (a) The act or omission of any party other than Hallmark Tours or its employees; (b) Mechanical breakdowns, government actions, weather and other factors beyond our control; (c) Cancellation or change for any reason in the travel services offered. Subject to the rules on “major changes,” Hallmark Tours reserves the right to cancel or alter the travel services at its discretion. Participants, by execution of this contract, acknowledge that it has caused an event to occur within the State of Michigan and hereby irrevocably consents and confirms exclusive jurisdiction to the courts of Washtenaw County, State of Michigan in the event of any dispute pertaining directly or indirectly to this contract or any matter there from or in connection therewith. We may refuse to accept or retain any person as a participant at any time whenever in our sole judgment conditions warrant, in which case a proportionate refund will be made. If we make major changes to departure, you have the right to cancel and receive a full refund. The following are major changes: (1) a change in the departure or return date, unless the changes results from a flight delay experienced by the air carrier, (if, however, the delay is longer than 48 hours, it will be considered a major change); (2) a change in the origin or destination city, unless the change affects only the order in which cities named in a tour package are visited; (3) a substitute of any hotel not listed in this contract, and (4) a price increase of more than 15 percent occurring 10 or more days before departure. In no event can we increase your price less than 10 days before departure. If a major change must be made in the program, we will notify you within 7 days after first learning of the change, but in any event at least 10 days prior to the scheduled departure. If, less than 10 days before scheduled departure, we become aware that a major change must be made we will notify you as soon as possible. Within 7 days after receiving notification of a major change but in no event later than departure, you may cancel your reservation and you will receive a full refund within 14 days after canceling. If a major change occurs, after the departure of the flight which you are unwilling to accept, we will refund, within 14 days after your scheduled return date, that portion of your payment which applies to the services not accepted. If we must cancel the flight, we will notify you in writing within 7 days of the cancellation, but in no event later than 10 days before the scheduled departure date. We have no right to cancel the flight less than 10 days before departure, except for circumstances that make it physically impossible to perform the trip. If that occurs, we will notify you as soon as possible but no later than the scheduled departure date. If the flight is canceled, we will make a full refund to you within 14 days after cancellation. The rights and remedies made available under this contract are in addition to any other rights or remedies available under applicable law. However, we offer refunds under this contract with the express understanding that the receipt of that refund by a passenger waives the additional remedies.
INTERNATIONAL FLIGHTS: The operation of these flights is subject to the foreign governments involved granting landing rights for the flight. If the air carrier cannot obtain these rights, the flight will be canceled and a full refund will be made to you automatically. |
